Support

Frequently Asked Questions

How do I share my location?

Open TrailPing, tap the share button, and choose your preferred sharing method (SMS, email, or copy link).

How often does my location update?

Your location updates every 30 seconds on iPhone and in real-time on Apple Watch when tracking is enabled.

Does TrailPing work without cellular service?

TrailPing requires an internet connection to share your location. Your last known location will be saved if you lose connection.

How do I stop sharing my location?

Tap the "Stop Tracking" button in the app to immediately stop sharing your location.

Contact Support

Need help? Contact us at [email protected]